Information Collection and Use
Taylor & Norton, Inc. is the sole owner of the information
collected on this site. We will not sell, share, or rent this
information to others in ways different from what is disclosed in
this statement. Taylor & Norton Wine Merchants collects
information from our users at several different points on our
Taylor & Norton Wine Merchants website.
You may, from time to time, receive information from us about new
features, new services and special offers we think you'll find
valuable. We won't share your email address with other companies.
If you'd like to opt out of receiving future mailings from Taylor
& Norton Wine Merchants, follow the procedure outlined in the
Choice/Opt-out section below.
No registration is required in order to use this website, and
while not required, creating an account makes future use quicker
and more enjoyable. During account creation a user is required to
give their name, date of birth, email address, zip code, and a
password. This information is used to contact the user about the
services on our site for which they have expressed interest. It is
optional for the user to provide a phone number, but encouraged so
we can have another means to contact you should any reason arise
regarding an order.
We request information from the user on our order form. Here a
user must provide contact information (like name and shipping
address) and financial information (credit card number, expiration
date, billing address, and billing phone number). This information
is used for billing purposes to verify the customer is of legal
age, and to fill customers' orders. If we have trouble processing
an order, this contact information is used to get in touch with
the user. This information is taken in a secure area, is encrypted
for our customers' protection, and is not sold or shared with
anyone else under any circumstances.
We collect contact information for gift recipients in order to
ensure correct gift delivery. We do not sell or rent any contact
information for gift recipients, but they may, from time to time,
receive offers from us about new features, new services and
special offers we think they will find valuable. We always allow
gift recipients to opt out of receiving future mailings
A cookie is a piece of data stored on the end-user's hard drive
containing information that relates directly to the end-user's
visit to our web site. Any information placed in the cookie is
accessible only to Taylor & Norton, Inc., and will not be sold or
shared with anyone else under any circumstances. We use a cookie
to store a unique session identifier, and this allows us to
maintain your shopping cart and state selection from one page
request to the next. We are also able to maintain your session
information from one visit to the next. By setting a cookie on our
site, the user would not have to log in more than once, thereby
saving time while on our site. If a user rejects the cookie, they
may still browse our site. Unfortunately, the user experience will
be greatly. In addition, the user will be unable to log in or make
This web site contains links to other sites. Taylor & Norton Inc.,
is not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every web site that
collects personally identifiable information. This privacy
statement applies solely to information collected by this Web
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address, and name and
mailing address for our printed newsletter. If at any time you
should wish to unsubscribe, simply send an email to our Customer
Service representatives with your request and the account name you
used to create your account. You can also go to the "My Account"
section and opt out of the newsletter. We will remove your name
from our distribution lists within 48 hours.
When our order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL (Secure Socket Layers). While on a
secure page such as our order form, the lock icon on the bottom of
Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to unlocked, or open, when you
are just 'surfing'.
If you have any questions about the security at our website, please
Users who no longer wish to receive our electronic newsletter may
opt-out of receiving these communications by changing their
settings in the "Your Account" section. Users who no longer wish
to receive catalogs and other special announcements via postal
mail can mail a letter to us at Customer Service, Taylor & Norton
Inc., 19210 Sonoma Highway, Sonoma, CA 95476. (707) 939-6611; or
email us let us know that you
would like to be removed from the mailing list.
By using our Web site or purchasing a product from us, you agree
to the collection and use of information as set forth in this
will post any changes to our policy on this page so that you are
always aware of what information we collect and how we use it.